Effective Date: July 2026
Website: https://www.ecosmokeonline.com/
Contact Email: [email protected]
At Eco Smoke Online, accessible from https://www.ecosmokeonline.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Eco Smoke Online and how we use it.
1. Who We Are
Eco Smoke Online (“we,” “us,” or “our”) operates the e-commerce store located at https://www.ecosmokeonline.com/. We are committed to protecting your personal information and your right to privacy.
2. Information We Collect
When you visit or make a purchase from our store, we collect certain information necessary to fulfill your order and provide a seamless shopping experience:
- Personal Information Provided by You: Name, shipping address, billing address, email address, phone number, and account credentials (if you create an account).
- Payment Information: Payment details (credit card numbers, transaction IDs) are collected and processed securely by our third-party payment gateways. We do not store your full credit card details on our servers.
- Device & Usage Data: IP address, browser type, device information, time zone, and cookies to help optimize site navigation and detect fraud/spam.
- Age Verification Data: Information required to verify that you meet the minimum legal age requirement (21+) to purchase glassware products in your jurisdiction.
3. How We Use Your Information
We use the collected information for various commercial purposes, including to:
- Process, fulfill, and ship your orders.
- Communicate with you regarding order updates, tracking information, or customer support inquiries.
- Perform age verification checks to ensure compliance with legal regulations.
- Screen orders for potential risk or fraud.
- Improve and optimize our website experience, analytics, and marketing efforts.
4. Who We Share Your Data With
We only share your information with trusted third-party service providers who assist us in operating our business and fulfilling your orders:
- Shipping Carriers: Postal and courier services (e.g., USPS, UPS, DHL) to deliver your packages.
- Payment Processors: Secure third-party payment providers to process transactions securely.
- Service Providers: Automated fraud prevention tools, age verification software, and website analytics tools (e.g., Google Analytics).
- Legal Compliance: We may share data if required to do so by law, court order, or governmental authorities.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your individual browser options, though some features of our website may not function properly as a result.
6. How Long We Retain Your Data
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. We retain this data to comply with legal, administrative, accounting, and tax obligations.
7. Your Rights Over Your Data
Depending on your location, you have the right to:
- Access, update, or delete the personal information we hold about you.
- Request a copy of the personal data we have collected.
- Opt-out of receiving promotional or marketing communications from us at any time.
To exercise any of these rights, please contact us at [email protected].
8. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
- Website: www.ecosmokeonline.com
- Email: [email protected]